Job Description
The individual should possess, at least, the following skills:• Strong communication skills, written and verbal.• Strong inter-personal skills in order to handle customer complaints and questions effectively.• Critical thinking, organization, time management and problem-solving skills to perform his/her job successfully.• Knowledge of digital technology including the ability to use the internet and the appropriate software• Ability to interpret technical terms to the customers• Decision-making skills to meet customer demands and customer expectations.• Analytical skills to handle job costing and job invoicing accurately

Duties and Responsibilities
He or she will be responsible for the following duties: Booking vehicles and opening job cards Welcoming customers and recording their needs Generating customer quotations and invoices Responding to customer enquiries in person, by phone, email etc Preparing repair orders by detailing vehicles defects Applying product knowledge of our brand to sell or provide in-depth information about available parts and service options to customers. Maintaining positive customer relationships to ensure customer loyalty and repeat business. Ensuring all details on services rendered and costs incurred are captured on the invoice

Qualifications and Experience
 Diploma or Degree as Auto Technician or Mechanical Technician will be considered An associate degree in motor mechanics or a related field will be an added advantage. Experience in the automotive field is key in this job.

How to Apply
Interested individuals can send their Application letter, together with the Curriculum Vitae on servicehr2024@gmail.com