ShareWhatsAppTweet0 SharesLocation: Victoria Falls x10, Bulawayo x10, Kariba x2, Hwange x2
Reports to: Customer Services Officer
DUTIES
Provide a safe, secure, efficient and customer focused passenger services in compliance with
regulatory requirements, Company policies and Customer airline procedures.
Deliver check in services on behalf of airlines.
Compare information on tickets with passenger data to ensure it all matches and is correct
Check bookings and issue boarding passes
Educate passengers about airport security protocols and luggage allowances.
Safely direct passengers to the correct gate for their flight.
Ensure the safe and secure operation of all equipment.
Perform Boarding Gate duties including public announcements as per the airline’s requirements
 
QUALIFICATIONS, KNOWLEDGE, SKILLS, EXPERIENCE
Diploma in Tourism and Hospitality, Marketing or equivalent
At least 2 years’ experience in the aviation industry is a must.
Compliance to customer airlines’s safety, security & regulatory procedures
Ensuring travel document and visa requirement are adhered to
Excellent organisation and time management skills
Customer focus to deliver exceptional service
Intermediate skills for Microsoft Office Suite
Good negotiating skills
Strong analytical skills
Excellent communication and interpersonal ski
 
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Job Application Details

APPLICATION DETAILS
All applications will be treated in strictest confidence. Applicants should submit a copy of
applications indicating the position being applied for and the location, their curriculum vitae,
giving full personal particulars including full name and experience, The curriculum vitae
should also include names, contact details and addresses of three referees to, only applicants
meeting the requisite competencies and skills will be contacted.
The Human Resources Manager
Email: [email protected]

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